Privacy Policy
Privacy Policy
At Egyptian Linens (Royal Plaza Textiles, Inc.), we are committed to protecting the privacy of our customers. This policy explains how we collect, use, and safeguard information gathered from visitors and customers at EgyptianLinens.com.
Information We Collect
When you visit our site, we gather certain information about the device you are using, including your web browser, IP address, time zone, and some of the cookies on your device. We also collect information about what websites or search terms referred you to our site. This is known as "Device Information."
Device Information is collected using the following technologies:
"Cookies" are data files placed on your device or computer that often include an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the site.
When you place an order, we collect the following information: name, billing address, shipping address, email address, phone number, and credit card information. This information is used solely by Egyptian Linens and is stored in a secure environment.
How We Use Your Information
We use your information to fulfill orders placed through the site, including processing payments, arranging shipping, and sending invoices and order confirmations. We also use your information to communicate with you, screen orders for potential fraud, and provide you with information related to our products and services based on the preferences you share with us.
We do not sell, rent, share, or disclose personal information to third parties for their own advertising or marketing purposes.
We may engage third-party service providers, such as email, SMS, and analytics platforms, to perform functions on our behalf, including sending order confirmations, cart reminders, and promotional messages. These service providers are contractually obligated to use your information only to deliver services on our behalf and are prohibited from using it for their own marketing purposes.
Cookies
Our website uses cookies to keep track of items in your shopping cart, including when a cart has been abandoned. This information may be used to send cart reminder messages via our service providers if you are opted into our promotional campaigns.
Your Choices
You may opt out of promotional communications at any time by following the unsubscribe instructions in any marketing email or SMS, or by contacting us directly.
Contact
If you have questions about this privacy policy or would like to make a complaint, please contact us at cs@egyptianlinens.com or call +1 562-865-8808 during business hours (9am–5pm Monday through Friday, Pacific Time).