Privacy policy
Privacy Policy
At Egyptian Linens (Royal Plaza Textiles, Inc.), we are committed to protecting the privacy of our customers. This policy explains how we collect, use, and safeguard information gathered from visitors and customers at EgyptianLinens.com.
Information We Collect
When you place an order, we collect the following information: name, billing address, shipping address, email address, phone number, and credit card information. We collect personal information solely for the purposes of fulfilling orders, providing customer service, and improving our understanding of customer preferences.
How We Use Your Information
Your information is used solely by Egyptian Linens and is stored in a secure environment. We do not sell, rent, share, or disclose personal information to third parties for their own advertising or marketing purposes.
We may engage third-party service providers, such as email, SMS, and analytics platforms, to perform functions on our behalf, including sending order confirmations, cart reminders, and promotional messages. These service providers are contractually obligated to use your information only to deliver services on our behalf and are prohibited from using it for their own marketing purposes. We will not share your Text message opt-in or consent status with any third party for purposes unrelated to providing the messaging service. We may share this data with vendors who help us deliver text messages, including platform providers and phone companies.
Cookies
Our website uses cookies to keep track of items in your shopping cart, including when a cart has been abandoned. This information may be used to send cart reminder messages via our service providers if you are opted into our promotional campaigns.
Your Choices
You may opt out of promotional communications at any time by following the unsubscribe instructions in any marketing email or SMS, or by contacting us directly.
Contact
If you have questions about this privacy policy, please contact us at cs@egyptianlinens.com or call +1 562-865-8808 during business hours. (9am-5pm Monday through Friday, Pacific Time)